Distribution Lead

• Maintain a safe working environment.
• Focus on quality and accuracy as part of the company wide goal: Quality First
• Display: Caring, Honesty, Accountability, Respect, and Trust (CHART).

• Maintain a current and accurate system.
• Works with Customer Service Representatives and the Manager to ensure all orders are planned, and prioritized to meet or exceed customer schedules.
• Responsible for keeping the operations teams busy with work or advice when work is limited.
• Notify Operations of all requested changes from the customer regarding scheduling, processing and shipping.
• Ensure all customer orders are waved and processed in order of priority.
• Run daily air and expedited orders.
• Maintains a clean work environment at all times in accordance with sanitation standard operating procedures.  Reports any sanitation issues to supervisor immediately.
• Participate in, and as guided, lead user training that will include but is not limited to: hands on the job training, WMS proficiencies, SOP, safety, and Quality First. Said training will be documented accordingly.
• Ensure compliance with applicable regulations, Knipper Standard Operating Procedures, industry best practices, cGMP, and FDA.
• Deploy labor, equipment, and systems focused on achieving established benchmarks and productivity requirements for assigned job(s). 
• Accurately enter, track, and report hours and materials in Resource.
• Manage day-to-day distribution deliverables. Monitor and manage various pick modules, kitting jobs, returns, and receiving so that goals, expectations, and daily rush/same day expectations are completed as anticipated.
• Ensure that documentation, WMS databases, and SOPs are followed in real time and that information and details are accurate. 
• Ensure that all materials, inventory, equipment and systems are ready in advance of deploying labor in any designated work area.
• Assign individual tasks to associates. Assess quality and productivity, and report to supervisor accordingly. Evaluate deliverables and adjust staff accordingly. Lead training as needed to accomplish the set goals.
• As guided by management, conduct a sweep of your designated areas such as DEA, cold chain, various shipping stations, and outbound staging areas to ensure all outbound orders are to be loaded on carrier vehicles as expected and when expected.
• Review designated areas for rush deliverables and shipments to ensure all are completed as expected. Communicate to management accordingly.
• Communicate end of shift updates to management accordingly. Utilize direct verbal communication when available and a Daily Update e-mail for documentation purposes.
• Perform and acknowledge recurring tasks and reminders as directed by management to ensure duties are being performed as expected.
• Provide timely updates of statuses and possible exceptions to Distribution Supervisor and/or Managers so that proper escalation steps and planning can be made.
• Expected to assist with the training of new employees.
• Participate in training, process improvements, and quality initiatives.
• Considered an expert in the responsibilities as they pertain to the Pick & Pack Job Description.

The above duties are meant to be representative of the position and not all-inclusive.

Education/Training:  High School Education or higher. 

Business Experience:  One year related supervisory experience or training; or equivalent combination of education and experience.

KNOWLEDGE, SKILLS & ABILITIES:

Basic Supervisory Skills or training (including safety and regulatory specific training or experience)

General warehouse or distribution skills

Use of job specific machinery and equipment

Intermediate mathematical skills (counting, adding, multiplying, percentages, calculating line rates, capacities, etc.)

Intermediate computer skills

PHYSICAL DEMANDS:
While performing the duties of this job the employee is:
Frequently required to stand or sit.
Frequently required to stoop, kneel, or crouch.
Frequently required to reach with hands and arms
Frequently lift and/or move objects up to 20 pounds.
Frequently lift and/or move objects up to 35 pounds.
Occasionally lift and/or move objects up to 60 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knipper Health is an equal opportunity employer.