Vice-President Pharmacy Fulfillment Operations

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Under the direction of the EVP, Pharmacy Operations, the VP of Pharmacy Fulfillment Operations is responsible to provide leadership to business units to ensure the achievement of strategic goals. Knowledge and execution of high-volume fulfillment operation with attention to quality, efficiency, and regulatory compliance. Management and oversight of pharmacy staff including Pharmacy Managers, Supervisors, and staff level employees. Ability to work collaboratively with other business units.

KEY RESPNSIBILITIES:

1. Strategic Leadership
   • Develop & execute comprehensive strategy to maximize efficiency and scalability.
   • Stay abreast of industry trends and regulations.
2. Operational Excellence
   • Oversee day to day operation of fulfillment operation and inventory management
   • Compliance to state and federal pharmacy regulations
   • Collaboration with leadership across internal and external business partners
   • Setting performance metrics and targets including productivity, accuracy, and expense control
3. Team Leadership & Development
   • Build, mentor and develop high-performing team
   • Works with leadership to provide career growth and succession planning
4. Financial Management
   • Manage departmental budget to meet financial goals including revenue, profit, and expense control.
   • Analyze operational data to identify and recommend cost-savings opportunities.
5. Innovation & Technology
   • Identifying and implementing new technologies and automation to streamline fulfillment processes.
   • Utilize business trend and pipeline to plan for future growth.
6. Collaboration & Stakeholder engagement
   • Partner with other departments, business units, and vendors to exceed client and patient expectations.
   • Collaboration with compliance, regulatory, and clinical teams to ensure proper fulfillment of prescription medication

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

• Advanced degree in Life Sciences, Business Administration, or a related field (MBA, PharmD, or similar preferred).

• 10+ years of progressive leadership experience supporting operational functions within cGMP fulfillment facility.
• Proven track record of scaling fulfillment operations utilizing both personnel, automation and technology.
• Indiana licensed Pharmacist, Pharmacy Technician or the ability to obtain tech in training license.

 PREFERRED EDUCATION AND EXPERIENCE:

• MBA, PharmD or similar education preferred
• 10+ years experience in fulfillment operations or manufacturing

 KNOWLEDGE, SKILLS & ABILITIES:

• Excellent leadership and management skills
• Excellent written and verbal communication skills
• Excellent analytical, problem solving and decision-making skills
• Strong computer skills including Microsoft Office products
• Ability to accept changing workflows and unexpected demands requiring flexibility
• Ability to work under pressure and appropriately prioritize responsibilities
• Ability to work independently with minimal supervision
• Ability to develop collaborative working relationships

 PHYSICAL DEMANDS:

• Ability to travel out of state 50% of the year
• Location of job activities 100% inside
• Noise and/or vibrations exposure
• Reaching (overhead), handling, and feeling
• Stand and sit for prolonged periods of time
• Lift, carry, and move up to 50 pounds

 This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.  May have occasional high stress when dealing with customers/clients.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.