Administrative Support

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Position Summary
Under the direction of the Pharmacy Supervisor, the administrative support is expected to enter data accurately and in a timely manner to ensure patient satisfaction and safety.

J. Knipper and Company, KnippeRx and Eagle Pharmacy are Equal Opportunity Employers.

Essential Functions
• Perform routine, non-professional pharmacy functions.
• Respect and maintain confidentiality guidelines of HIPAA.
• Triage incoming faxes and mail
• Responsible for entering patient enrollments
• Responsible for generating reports and ensuring enrollment data is entered accurately
• Responsible for creating fax requests
• Responsible for placing refills
• Responsible for packing and shipping orders accurately as needed
• Follow and aid in enforcement of all company policies and procedures
• Responsible for other duties as assigned

Education
• High School Diploma or equivalent

Experience
• 6 months minimum of administrative tasks
• Knowledgeable use of Microsoft Word, Excel, and Outlook

Skills
• Ability to type 25 words per minute
• Attention to detail
• Ability to handle multiple activities or interruptions at once
• Ability to communicate effectively, patiently and courteously
• Focused team player, who can work in conjunction with pharmacists, other departments, patients, physicians and management
• Work independently with little supervision and meet daily deadlines
• Ability to perform repetitious work accurately

Environmental/Working conditions
This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients and employees. This position may be required to work long hours.