Principal Technical Lead

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The Principal Technical Lead is a senior individual contributor within the IT organization operating within the enterprise architecture framework. This role provides technical authority for solution design and delivery across CareTria’s business units spanning healthcare, marketing, and logistics.

The Technical Lead translates business requirements into secure, scalable solutions on CareTria’s Microsoft Azure platform using Angular, .NET/C#, and SQL Server. This hands-on role combines technical leadership with delivery execution reviewing designs, guiding implementation, and developing proofs of concept to validate approaches while staying current on emerging technologies, including practical applications of AI. The role operates in a HIPAA-regulated environment and requires confidence communicating with stakeholders as well as deep-diving with engineers in code, data, and integrations.

• Serve as the senior technical authority across CareTria’s lines of business, providing guidance on complex, cross-domain initiatives spanning healthcare, marketing, and logistics.
• Mentor and partner with business unit engineering teams—reviewing designs and code, guiding implementation decisions, and improving consistency and quality across the portfolio.
• Lead technical discovery and design sessions (including whiteboard workshops) and drive proofs of concept to evaluate options, validate assumptions, and align an approach before full development.
• Identify and address technical debt, design inconsistencies, and systemic quality issues, partnering with engineering leads to delivering practical remediation plans.
• Own solution-level technical design for new and modernized systems, producing implementation-ready blueprints for application architecture, data design, integrations, and deployment.
• Design and guide cloud-native and hybrid solutions on Microsoft Azure (e.g., App Services, API Management, Service Bus, Azure SQL), selecting appropriate services and patterns for each use case.
• Define and apply reusable patterns for .NET/C# services and Angular applications, including API design, service decomposition, data access strategies, and front-end component architecture.
• Partner with teams through the delivery lifecycle—from design to release—ensuring technical decisions are implemented as intended and meet quality standards.
• Create and maintain clear technical documentation (solution designs, data flows, API specifications, and decision records) as durable references for engineering teams and IT leadership.
• Design and oversee integrations across CareTria’s portfolio (logistics platforms, healthcare and pharmacy systems, EDI/supply chain networks, marketing platforms, and client-facing portals), establishing consistent APIs and governance practices.
• Evaluate and recommend integration platforms, middleware, and connectivity tools based on requirements, maintainability, and fit within the existing technology landscape.
• Maintain hands-on familiarity with existing systems by querying SQL Server data models and validating APIs using tools such as Postman and Swagger/OpenAPI.
• Identify where AI/ML can deliver business value (e.g., automation, predictive analytics, natural language processing) and guide teams in implementing practical capabilities.
• Lead technical discoveries with stakeholders to clarify requirements, assess feasibility, and develop solution options with effort and complexity estimates.
• Communicate technical options, trade-offs, and recommendations clearly to technical and non-technical audiences, bridging business intent and engineering execution.
• Provide technical input to vendor evaluations, RFI/RFP responses, and buy-vs.-build decisions, assessing alignment with CareTria’s technology landscape.
• Ensure solutions meet HIPAA and enterprise security standards, incorporating data protection, access control, and secure coding practices throughout design and delivery.
• Partner with Information Security on threat assessments, secure design reviews, and remediation of security findings.
• Collaborate with the leader of Cloud Operations and Infrastructure to ensure solutions align with platform capabilities, infrastructure standards, and operational support needs.
• Stay current on cloud, AI, and engineering practices and recommend improvements that strengthen product capabilities and delivery.

The above duties are meant to be representative of the position and not all-inclusive.

Education/Experience

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field is required. A Master's degree in a relevant discipline such as Computer Science, Information Technology, or Business Administration (MIS) is a plus.
• 10+ years of progressive hands-on experience in software engineering and technical leadership, with a track record of serving as the senior technical resource on complex, cross-domain solutions.
• Experience as a senior individual contributor in an enterprise architecture–governed environment, with clarity on solution-level leadership versus enterprise architecture strategy.
• Expert-level proficiency in .NET/C# application development, RESTful API design, and Angular front-end development, with the ability to actively contribute to and guide engineering teams at a code and design level.
• Proven experience designing and delivering cloud-native and hybrid solutions on Microsoft Azure, including Azure App Services, Azure API Management, Azure Service Bus, Azure SQL Database, and related PaaS services.
• Strong proficiency in SQL Server — capable of independently writing complex queries, analyzing data models, and assessing existing data architecture to inform solution design decisions.
• Hands-on experience with API development and testing tooling including Postman and Swagger/OpenAPI, with the ability to independently explore, validate, and document existing API behavior and integration surfaces.
• Demonstrated experience designing and implementing enterprise integrations spanning EDI, REST/SOAP APIs, event-driven messaging, and third-party platform connectivity across healthcare, logistics, or marketing technology domains.
• Working knowledge of artificial intelligence and machine learning concepts and tooling, with practical experience identifying and implementing AI-driven capabilities within real-world application solutions.
• A proven track record of intellectual curiosity and a rapid-prototyping mindset — able to independently scope, build, and evaluate proof of concept solutions to test ideas and de-risk technical decisions.
• Strong ability to translate complex business requirements into clear technical designs and to communicate those designs effectively to both technical and non-technical audiences.
• Solid understanding of secure development practices and HIPAA compliance requirements as applied to application, API, and data design.
• Experience with DevOps practices, CI/CD pipelines, and an understanding of how technical design decisions affect build, test, deployment, and operational support.
• Ability to influence engineering direction without direct authority through expertise, credibility, and collaboration.
• Strong written communication skills, including producing concise technical documentation for engineering teams and leadership.

Preferred Qualifications

• Microsoft Azure certifications such as AZ-204 (Azure Developer Associate) or AZ-305 (Azure Solutions Architect Expert).
• Experience in healthcare, specialty pharmacy, logistics, or marketing technology environments.
• Familiarity with warehouse management systems (WMS), transportation management systems (TMS), or pharmacy management platforms.
• Experience with microservices architecture, container orchestration (Kubernetes/Docker), or event-driven architecture patterns.
• Knowledge of HL7, FHIR, or other healthcare data interchange standards.
• Hands-on experience building or integrating AI/ML capabilities using Azure AI services, OpenAI APIs, or similar platforms.
• Familiarity with TOGAF or other enterprise architecture frameworks as a practitioner working within an EA-governed environment.
• Familiarity with ITIL service management framework.

PHYSICAL DEMANDS:

• Work is performed primarily in an indoor office or home-office environment using standard office equipment.
• Frequent use of hands and fingers for keyboarding, data entry, and operating office equipment/computer and participating in virtual or in-person meetings.
• Frequent visual attention to review data, spreadsheets, and reports on a computer screen and in printed materials.
• Occasional standing, walking, bending, or reaching to access files, supplies, or office equipment.
• Occasional lifting and carrying of files, documents, or office materials up to 15 pounds
• Occasional travel, as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The expected base pay range for this position is $130K-160K yearly. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.

CareTria is an equal opportunity employer.