Billing Specialist

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The Billing Specialist is responsible for accurate and timely customized invoices to customers, develop ongoing client relationships, monitors aging, collect overdue invoices, produce quality internal/external reports, provide and analyze current and historical account information for internal profitability and for client budgeting/forecasting.

Full Time Role based out of either Somerset, NJ or Lakewood, NJ office.

Hybrid Position once fully trained.

• Prepares timely and accurate customer invoices by reconciling information from various sources of information.
• Work with Client Services and Account Managers to insure a pleasant customer experience
• Reviews upcoming jobs/quotes/contracts to prepare for billing and to review data required to be captured appropriately.
• Analyzes completed jobs for incorrect/missing information and follows up with responsible departments.
• Maintains customer contact (A/P and/or approver of invoice) to assist in customer inquiries/disputes with timely follow up.
• Records/reconciles payments, monitors aging, contacts customers for payment, and sends invoices/back-up when requested.
• Prepares schedules for various reconciliation including Advance Postage, Pre-bill, WIP, PO/Accruals, billing verification.
• Preparation of Reports - Internal and External. Assisting in client budgeting and historical analysis by providing analytical reports.
• Keeps current with customer financial and system requirements.
• Interacts with internal personnel to produce quality results/answers to clients.
• Technical support liaison between accounting and IS/IT and other sources of billing information.
• Maintaining Internal and External PO Spend Down and Dashboard for Customer Activity
• Work with Sales and Client Services to assure we stay within the limits of client PO’s/SOW’s
• Alerting Sales/Controller/Client Services 2 months in advance of any trending PO overages
• Work diligently to assure no receivables go beyond terms
• Completion of all Billing in a timely manner per Controller guidance
• Provide customer accrual estimates as needed
• Assure all client costs are attached to an Invoice or Revenue Journal in DAX
• Work with Acct Mgmt on RFP’s as needed

The above duties are meant to be representative of the position and not all-inclusive.

• College degree/Business Equivalent
• Three to five years related experience and/or training; or equivalent combination of education and experience.
• Strong MS Windows, Word and Excel skills required. MS Access a plus
• Strong Microsoft Dynamics Skills
• Ability to calculate figures and amounts such as discounts, commissions, proportions, percentages.
• Clear and concise communication skills, both verbal and written.
• Ability to interact and resolve problems with customers and all levels of personnel internally.

Knipper Health is an equal opportunity employer.