Lead Pharmacy Technician – Data Entry

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Join the KnipperHEALTH Team!

Under the direct supervision of the Pharmacist-in-Charge, the Lead Pharmacy Technician - Data Entry team will interact with other departments as required to respond to and resolve operational, client or patient reported issues. The Lead Pharmacy Technician - Data Entry will provide oversight for day-to-day operations with Technician and Pharmacy Support roles in addition to their own responsibilities. Lead Pharmacy Technician - Data Entry may also provide training for Knipper contributors including Pharmacy Technicians, Client Operations, Administrative Support, and Front-End Pharmacy Operations team members.

• Oversee routine pharmacy functions are being completed accurately in a timely manner.
• Participate in training, daily monitoring, coaching and communication to team members.
• Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to pharmacy operations.
• Analyze data entry queues and prioritize/assign data entry team with daily work assignments
• Report productivity of data entry team members to pharmacist-in-charge and Director, Pharmacy Operations.
• Assist with Pharmacy Operation statistic reporting as needed.
• Introduce SOP changes when procedural changes are required.
• Attend/host meetings with internal and external teams as required.
• Respect and maintain confidentiality guidelines of HIPAA.
• Follow all company policies and procedures.
• Effective written and oral communication across multiple departments.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

• High School Diploma or equivalent
• Registered Technician with State-Specific Board of Pharmacy in good standing
• Certified Pharmacy Technician, in good standing preferred
• Three years minimum of pharmacy experience
• Prior experience in training, lead roles, or supervisory experience is highly desirable
• Experience with HIPAA, PDMA, cGMP adverse events preferred

• Ability to read, write, speak, and understand the English language

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent time management skills, with ability to adapt to rapidly changing priorities and deadlines
• Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple tasks to completion
• Strong communication skills, both verbal and written, to communicate with all levels of people in a manner which illustrates superior professionalism
• Excellent analytical, problem solving and decision-making skills.
• Working knowledge of current good documentation practices.
• Proficient in use of computers and ability to learn internal software programs.
• Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit
• Can work equally effectively both independently and as part of a team
• Ability to organize information in a clear and concise manner
• Must have working knowledge of desktop computer applications such as MS Office including Outlook, Word, Excel, and PowerPoint
• Ability to adapt and be flexible in a variety of situations
• Work independently with little supervision and meet daily deadlines
• Ability to perform repetitious work accurately
• Excellent analytical, problem solving and decision-making skills.

PHYSICAL DEMANDS:

• Location of job activities 100% inside
• Noise and/or vibrations exposure
• Stand and sit for prolonged periods of time in front of a computer
• Hand-eye coordination and manual dexterity
• Sufficient to operate standard office equipment
• Occasional lifting up to 25lbs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.